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Frequently Asked Questions
How long does it take for stone to be delivered?
Our delivery times for Natural Stone and Quartz Worktops are 5 days from template.Flooring from within stock takes 5 days, please allow 4 weeks delivery times if your order is coming from abroad, this doesn't allow for Our Italian supplier's Summer closures in August.
Which payment methods are accepted?
We accept all major credit cards, bank transfers and cash.
Please can you explain the ordering process?
We carry out a full consultation with you either on the telephone or face to face at our premises, We will advise you on the most suitable stone for your project and once you have decided upon your chosen stone, we will supply you with costings and arrange a suitable date and time to take measurements and create a template for your worktops or floor area. At this time we would require a 50% deposit towards the order with the balance to be paid on completion.
Is your work guaranteed?
All our work is fully guaranteed, insured and carried out by our experienced, certified tradesmen. Quartz Silestone products have a written 25 year warranty. Click here for full terms and conditions.
Do you supply to the trade only?
We supply, manufacture and install quality stone and quartz to Architects, designers, builders and home owners alike.